New South Wales Government Family & Community Services - Aboriginal Housing Office

Water Usage Charging

The Aboriginal Housing Office has released Water Usage Charging Ministerial Guidelines for Aboriginal Community Housing Providers (Water Usage Charging Guidelines).

The guidelines apply to providers that are registered with the AHO and manage social/affordable housing. They set out the principles to be followed should a provider wish to recoup water usage charges from its tenants.

The Water Usage Charging Guidelines are made pursuant to Section 139 of the Residential Tenancies Act 2010, however providers are not obligated to charge their tenants for water usage.

Download the guidelines, read our Frequently Asked Questions, or email us for more information.

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Useful contact numbers

Housing Contact Centre
phone image 1800 422 322


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phone image 1800 727 555


phone image 1800 152 152


Aboriginal Hostels
phone image (02) 9310 2777
phone image (02) 6212 2001

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